Answers to Your Cashlo Questions

Cashlo is a fintech platform that turns local retail stores into digital banking points, starting with UPI CashPoint for cardless cash withdrawal.

We're actively expanding across rural and semi-urban India. Check with your nearest participating retailer or contact us to find a Cashlo point near you.

No — customers only need any UPI app to transact at a Cashlo merchant. Merchants use the Cashlo app to offer these services.

Simply scan the merchant's QR code with any UPI app, enter the amount, and authorize the payment. The merchant hands you the cash instantly.

Yes, daily withdrawal limits apply per RBI/NPCI guidelines. Exact limits are shown at the point of transaction.

Failed transactions are auto-reversed within standard banking timelines. Contact our support if the refund doesn't reflect within 24-48 hours.

QuickKhata is a digital ledger that lets merchants record customer credit digitally, replacing traditional paper khata books.

Yes, customers can view their outstanding balance and payment history shared by the merchant.

Tap 'Become Merchant' on our website or app, complete a simple KYC process, and start offering services within days.

You'll need a valid ID proof, address proof, and your bank account details linked to UPI.

Onboarding is free. Merchants earn a commission on every transaction processed through their store.

All transactions run on secure, RBI-compliant UPI rails. Cashlo never holds customer funds directly.

You can reach our support team via the Contact page, in-app chat, or the helpline number listed in the app.